Privacy Policy

1) Who we are

Holy Family School, Nuta (CISCE Affiliation: WB-438), Nuta, Orgram, Guskara, Purba Bardhaman, West Bengal. This policy explains how we handle personal information of students, parents and guardians.

2) Information we collect

• Identity & Contact: Name, address, phone, email.
• Student Details: Class, section, roll, admission number.
• Fee & Payment Details: Invoice/reference numbers, amounts, dates, and payment status from our payment partner (HDFC Bank + Razorpay). We do not store full card or net-banking details.
• Communication Preferences: Your choice to receive notifications by SMS, email, or WhatsApp.

3) How we use your information

• Admissions, academic administration, certificates and records.
• Fee invoicing, receipts, reminders, and resolving payment-related queries.
• Important updates: timetable changes, announcements, emergencies, and payment notifications.
• Statutory and audit requirements.

4) WhatsApp communication

By sharing your mobile number, you consent to receive school-related messages on WhatsApp, including payment confirmations, reminders, and notices. You may request to stop non-essential WhatsApp/SMS at any time; however, essential or legally required alerts may still be sent.

5) Payments & security

• Online payments are processed securely through HDFC Bank + Razorpay.
• We do not store full card/net-banking credentials on our servers.
• We apply reasonable technical and organizational measures to protect personal information.

6) Cookies & basic analytics

Our website may use essential cookies and basic analytics to improve performance and security. You can control cookies from your browser settings.

7) Sharing of information

We share information only with trusted service providers necessary for our operations (payment processing, SMS/Email/WhatsApp delivery, hosting/backup). They are bound by confidentiality and security obligations. We do not sell personal data.

8) Data retention

• Student and academic records: retained as per statutory norms and school policy.
• Payment and accounting records: retained for audit and legal timelines.
• System/security logs: retained for a limited period unless required for investigations.

9) Your choices & contact

• Update your contact details through the school office.
• Request access/correction where feasible and lawful.
• Manage non-essential WhatsApp/SMS preferences via the office.

10) Contact us

Address: Nuta, Orgram, Guskara, Purba Bardhaman, West Bengal

Phone: +91 9749 503 020

Email: info@hfsnuta.org